The Percentage Problem
Percentage management makes the operator’s bill grow automatically with the owner’s success, even when the underlying workload changes very little.
Aligned Incentives
A flat fee keeps incentives clear: the owner retains the upside, while the operator is accountable for a defined standard of service at a predictable cost.
The Math at Scale
The math becomes especially compelling as revenue and portfolio size increase. Savings can be reinvested in design, maintenance, acquisitions, or simply retained as profit.
Choosing the Right Model
Compare scope as carefully as price. A credible flat-fee partner should make responsibilities, tools, response coverage, and optional costs explicit.
Make the handoff
